Introduction
Welcome to the TaskJet App ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our TaskJet mobile application and related services (collectively, the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any terms of this policy, please do not access or use the Service.
Information We Collect
We collect information you provide directly to us, information collected automatically, and information that is required for the administrative and operational features of the Service. This includes:
- Account & Registration Details: Full name, username, code/credentials, and role assignment (e.g., administrator or staff).
- Task and Activity Logs: Tasks assigned, time slots, scheduling preferences, task completions, comments/discussions, and approval statuses.
- Expenses & Deliveries: Expense amounts, descriptions, expense dates, supplier/vendor delivery logs, and delivery details.
- Security & Operational Incident Reporting: Incident reports such as customer complaints (name, phone, email, description) and vehicle-related reporting (such as drive-offs, including car license plate number, make, model, and color) to safeguard business operations.
- Media Uploads: Photos, images, or videos uploaded as supporting verification for task completion, delivery receipts, complaints, or incident reports.
Location Services (Important)
Our Service features an attendance system for staff members. To verify your work presence, we collect your precise geographic location details:
📍 We collect location coordinates (Latitude and Longitude) and checking location text strictly during the "Check-In" and "Check-Out" actions inside the app.
This location tracking is only performed actively when you request to check-in or check-out of your shift. We do not track your location in the background or monitor your movements continuously when the app is closed or not in active use for attendance purposes.
How We Use Your Information
We use the collected data for various operational and administrative purposes, including to:
- Provide, operate, and maintain the functionality of the TaskJet system.
- Manage user accounts, assign tasks, and verify task completion.
- Verify staff attendance at scheduled work sites through geographic check-in/out confirmation.
- Record and process business expenses and delivery confirmations.
- Maintain safety and loss prevention measures (such as logging vehicle details for drive-offs or managing customer complaints).
- Provide customer support, address technical bugs, and improve the user experience.
- Enforce our terms, conditions, and internal policy protocols.
Data Security
We implement appropriate technical and organizational security measures to protect the security of any personal information we process. This includes password hashing, authorization tokens, and secured API channels. However, please remember that no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure, and we cannot guarantee its absolute security.
Data Retention and Account Deletion
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or as required for compliance with administrative and legal records.
If you wish to terminate your account or request the deletion of your personal data (such as profile details or checking records), you can contact your administrator or reach out to us using the contact details provided below. We will delete or anonymize your data in accordance with applicable policies and legal standards.
Your Privacy Rights
Depending on your location and role, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request correction or rectification of any inaccurate information.
- The right to object to or limit the processing of your data.
- The right to request the deletion or erasure of your account details.
To exercise any of these rights, please submit a request to your system administrator or contact us directly.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. You are advised to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, please contact us at: